Returns & Exchanges

We want you to feel enchanting in your Scarlet Darkness attire, which is why we offer a 30-day return window for items in their original, unworn condition with tags attached. If your Victorian or Gothic-inspired piece isn't a perfect fit, our seamless return process is designed to assist you.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare Your Package

  Securely pack the items in their original packaging, ensuring all labels are intact and the garment is free from signs of wear or washing.

• 3.
  Ship It Back

  Print your prepaid shipping label from the portal, affix it to your parcel, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our quality control team inspects your return, we will issue a refund to your original payment method within 5-7 business days.